Lesson learned, and I'm only out three dollars. I signed up for one month to try Cupid. But a few hours later on the first day, I was online in the middle of messaging someone and was shut down and told I had been blocked! No reason given and their customer support is horrible.
I get auto responses but no help AND I started getting emails from men who said they had met and seen me on dating sites. I had never heard of with UK. I was promised a refund, but then they changed their mind. Stay clear, not just because of the above, but most of the contacts seemed to be gold diggers You have been warned.
I set up two separate accounts to test their site. One page I used a random photo of a horse in the wilderness. The other a picture of Tom Brady. Both accounts instantly received messages but no profiles views. Which means the messages were sent by bots or people who never even looked at your page. Falsified profiles aimed at getting you to upgrade subscriptions. Don't be a victim.
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Cupid neither issued emails when accepting subscriptions nor replied to requests to cancel subscriptions. Although the account was downgraded, they did not return the subscription. Instead, a similar account was opened at LoveAgain. COM and it seems my refund was used to fund that account, but without my agreement. I have kept the emails I sent and the automated response Cupid.
COM sent, so there should really be no problem. I must remember to ask my bank to block them from my account when I put in a claim.
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I canceled my membership in less than 24 hours, it still working. Also Zoosk will nickel and dime you to death. I set up an account with Cupid. I reached out to the admin e-mail as the site instructs you to do so, and a get some generic reply message about, if you would like to cancel your account follow the steps in settings. I replied back that I didn't want to cancel membership and explained about the no PayPal option any longer. I asked to allow me to talk and had to interrupt her several times to seek that. Which confused the hell out of me! I called back waited on hold forever and when the line was picked up, they hung up on me again!!
Sorry had to vent, that sort of service pisses me off! Hope this review helps prevent someone else from having to deal with them!!! Plus they will contact you with staff profiles posing as real dates to get you to sign up for their services. Plus there are plenty of fake profiles, just to name a few. I have not found a "decent" date. Meaning this seems to be a married man hook-up site. They either are "widowed" or their marriage needs spicing up. It is not the site's fault. I understand that but really screen your matches carefully.
I have since given up on dating sites. Stay away from this site!!! The guys are all widowed, live out of state, and look like models but they are really creeps sitting in Nigeria. They claim to be civil engineers, widowed with a young child, conveniently working overseas saving the world! They give you a song and dance and fall "head over heels" with their victim. My scammer thought he had a live one It's embarrassing as it took me a week of texting the creep to wise up and do a little homework and found the poor guy he was pretending to be.
Thank god he didn't get a CENT out of me!! When you try to cancel your membership you have to call a number and the person on the other line could barely speak English and argued with me about cancelling. It's really a shame that these dating sites are just overfilled with scammers!!! I would rather be lonely and single!! Save yourself the aggravation, time and money and stay away!!
When I first signed up and created my profile on Cupid, somehow my gender selection was wrong. After uploading some of my photos I checked my profile and saw it read "male". I went through the steps as prescribed on Cupid to request my gender changed to female. I looked back at my profile and saw my uploaded photos were gone so I uploaded again and went through the steps to request my gender change on my profile.
Requested gender must match your uploaded photos.
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Well, since my uploaded photos just disappear, I am in a conundrum. After several messages to Customer support, have received no response. My next step is filing a complaint with the state Attorney General's office. I had a paid account with this website for year. What a coincident, all of them were African scam. What more interesting, people I reached out myself also were scam. Spend some hundred dollars to see how deep it goes. Turn out it's infinite The terms and conditions stated that I had 14 days to change my mind.
I would like to exercise my consumer rights and for my money to be return to me immediately. I don't know how they got my information or my credit card number. How do I get my money back and put a stop to future scams. Cupid is a criminal operation. Most US banks will not let you use their credit cards to sign up for a reason -- Cupid will renew your paid membership even when you have an end date.
56 Cupid.com Consumer Reviews and Complaints
They hide the place where you get to stop the subscription. Most people have to google to find the page. It is also filled with romance scammers -- and they are not removed even if you report them. I know, I've reported them and they were never removed. If you want waste money join. If you want to meet real people go somewhere else. I had written you about Match. Well I decided to also to go to Cupid which I believe is owned by the owners of Match.
My results were horrifying. I found many profiles being shared amongst the three dating sites. Many of the men's backgrounds as far as where they lived, their name, phone numbers, their age, and if they were widowers or married, proved to be inaccurate or false information given by them. Some of the men I questioned all seemed to be in business for themselves.
When I asked to meet them they were either too busy working either in or out of the country or did not show up. I then decided to tell each one that said how much they really liked or loved me that they had to show me a picture ID or license and a bill with their address on it to prove to me that they were who they said they were. Well guess what happened? These men who were so in love or liked me a lot completely dropped off the face of the earth and even their phone numbers are changed.
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These dating sites are not providing the consumer a true picture of these men. They could do some basic things to make sure we get the dates that we deserve and the service we paid for. I think it there is fraud going on here and the people getting hurt are us the consumer. I'm appalled in the inconsistency of repeat billing dates as it appears Cupid are winding the clock back on every anniversary by a factor of 3 days - suggesting there are thirteen 13 months in a calendar year, not the standard twelve I agree to pay fees on a monthly basis but at the same date during the month which has not happened.
It's equally frustrating making multiple formal requests with visual pictures outlining your billing policy page is faulty or perhaps simply does not exist. I have clearly stated in my correspondence, you have failed to supply a copy of your billing policy, complaints procedure s or refund of my account. You have failed to notify myself of any price increase s plus have not supplied any receipts for payments taken. The Consumer Contracts Information, Cancellation and Additional Charges Regulations applied from the 13 June this year and set out new rules on information to be given to customers, the cancellation rights which your customer will be entitled to, and the express consent needed before you can charge for something.
The only receipt I have is 16th March stating one month's membership inc communications upgrade which expires 15th. Please explain why fees were drawn down on the 13 April and then on the 11th May I sent an email and I then had an email saying my membership had been cancelled. Probably the most annoying function of the Cupid. This might deter some users from signing up or even staying with the site itself.
The registration process is simple, allowing you to build your profile like you would a Facebook profile page with a personalized cover photo, profile photos, videos, and more. Share your favorite hobbies, books, movies, music, and more in order to find others with common interests. Under the character tab, you can rate yourself on a scale of for character traits such as Caring, Patient, Successful, Confident, and more.
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